Charles Spinosa PH.D.
Emeritus Group Director

Charles Spinosa has been a management consultant for over 25 years. Charles works with leaders to turn their cultures, leadership styles, and product and service offerings into admirable, distinctive masterpieces that capture market share, enjoy high profits, and change the way customers and other stakeholders think of their industries.

Some of the clients who have benefited from these masterpiece creating services are Cadent, Scottish Water, RSA, AXA, Scottish and Southern Energy, NCR, Digicel, Bank of Ireland, the Hospital for Special Surgery, Bewley’s, Voith-Siemens Hydro, CEMEX, ADP, the Warner Music Group, American Century Funds, Oppenheimer Funds, the San Francisco Chronicle, Celtic Football Club, Bancomer, Deutsche Bank, Mashreq Bank, Telesign, and the Inter-American Development Bank. The work with CEMEX has been written up numerous times, most notably by Chan Kim and Renée Mauborgne in Blue Ocean Strategy and C. K. Prahalad in The Fortune at the Bottom of the Pyramid.

In 1997, Charles published Disclosing New Worlds, and now under contract with the MIT Press for a book on leadership with expected publication ins 2023.

Peter Aspen of the Financial Times described Disclosing as:

“A brave attempt to reformulate the relationship between democratic rights and economic progress in an age when the triumphalism of technological advance masks an unconfident vision of the future.”

Some of Charles’s 30+ scholarly publications include: “Beyond Rational Persuasion: How Leaders Change Moral Norms,” Journal of Business Ethics (2022); “Trust at first sight,” How can brands build trust among customers (2019); “What Calls for Thinking in Business: Consulting as a Heideggerian Philosopher,” in Handbook of Philosophy of Management (2018); “Coping with time in organizations: Insights from Heidegger,” in Skillful Performance: Enacting Capabilities, Knowledge, Competence, and Expertise in Organizations (2017); “Transforming Crippling Company Politics,” Organizational Dynamics (2014); “Communicating with Customers,” Kellogg on Marketing (Wiley 2008); and “Promise-based Management” in the Harvard Business Review (2007)

Before consulting, Charles was a visiting assistant professor at the University of California, Berkeley, and an assistant professor at Miami University, Ohio. His consulting draws heavily on his training in the humanities.

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