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Our Services

 

What we offer our clients

We re-engineer organisations, transform cultures and change human practices, producing transformational business results. Whether the change is focused on technology, process, market entry, new product, new strategy, new leadership or organisational structures, changing the relationships and hence the commitment network is the key.

All our work starts with the premise that businesses are fundamentally networks of commitments between people. We work to understand, improve and manage those commitments and develop new operating models that cut waste (and cost), improve flexibility and increase customer satisfaction for efficient, fast and flexible operations.

Our approach is not only strategic, but it’s intensely operational. VISION promises to show distinctive, projectable results within 8-12 weeks from the start of any engagement, helping our clients to achieve extraordinary, industry-transforming results.

VISION'S CORE OFFERINGS

Making Virtual Work A Success

As a leader, when you look at your managers, do you see that many will be able to lead better than you do? If not, do you have time for the mentoring and coaching necessary to bring them to your level? If your answer is no, then consider VISION’s leadership development work.

 

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Cultural and Operational Transformation

Are you experiencing the symptoms of a failing operating model or a struggling culture such as sluggishness pursuing initiatives, factions among upper managers or unexpected failures in your markets?

If so we will work with you for 4 weeks or less to diagnose the true causes, assess the scale of improvements that are possible and design the programme to achieve high performance and high morale. We will then work in 12-week phases with you to drive those changes, and promise that you will see measurable, projectable improvements in each phase.

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Capital Projects Efficiency

Do you want your capital projects delivered faster, more efficiently, and with improved return on investment? VISION combines Lean and Agile elements with its own Commitment-based Management principles to reduce risk and bring in most capital projects 20% faster, 20% under budget, or with 20% more value in benefits.

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Sales and Service Breakthroughs

As a head of sales or customer service do you suspect that trust in your company’s brand is being eroded or are your customer satisfaction ratings declining?  Is your digital channel strategy not producing the segment penetration, conversions or cost savings you’ve promised?  

VISION works with you across all channels to design and deploy practical innovations to your products and to your service delivery.  Our project engagements typically raise sales by 30% or more with improved margins and increase loyalty ratings by 20 percentage points when measured by an improvement in Net Promoter Score (NPS).

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Leadership Development

As a leader, when you look at your managers, do you see that many will be able to lead better than you do? If not, do you have time for the mentoring and coaching necessary to bring them to your level? If your answer is no, then consider VISION’s leadership development work.

VISION offers customisable leadership development coaching packages which within three months can transform senior managers into change leaders who are effective in transforming the culture and performance of their organisations.

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