How to Recover Promises that are at Risk
⏱ Three-minute read This article is the final of three posts, where I look at recovering promises that...
VISION helps its clients develop propositions that fundamentally enhance the perception of their business in the eyes of the communities, partners, and customers. they serve. We deliver radical bottom-line improvements in multi-channel sales, service, and customer satisfaction.
Our unique methods identify key ethical and conventional value differences between groups. We then design a service promise and associated micro practices to bridge those differences and radically change the way that our clients and their customers engage.