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VISION Locations

VISION is a management consulting firm that operates globally.

Founded in 1984 in Dublin, Ireland where our headquarters is located we have offices in Chile, Mexico, the United Kingdom and in the United States of America.

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Blogs

VISION dedicates itself to helping its clients transform their customer propositions, strategies, operating models, organizational structure, and leadership practices. Read our latest writing and what we’re reading.

Practical Innovation lecture
Transforming Crippling Company Politics
Unconditional Leadership 101

Careers Section

Company Overview

VISION is a business change and consultancy firm with a unique approach. We have a track record of producing truly breakthrough results for client companies located in three continents and operating in the utilities, financial services, telecommunications and other sectors. VISION Consultancy is headquartered in Dublin with offices in New York, Edinburgh, London, Mexico City, and Santiago, Chile.

We specialise in five offerings:

  • Customer Experience
  • Leadership Development
  • Call Centre Excellence
  • Organisational & Process Design
  • Efficient Capital Projects

We use Commitment-Based ManagementTM techniques in leading complex projects and are recognised for producing exceptional results, and usually much faster than our clients expect. We believe success in business is built on relationships that are founded on trust. We work through clear communication and coordination of action supported by technology.

Engagment Managers: Objectives & Responsibilities

VISION Engagement Managers are responsible for managing a multi-disciplinary team to deliver the overall promise to the client to provide a competitive advantage in the customer’s market place.

We Look People Who:

  • Love former experiences of transformation
  • Have taken someone (even a friend) through a transformation
  • Have platform capability
  • Remain current in business publications and read widely
  • Have good listening skills (able to hear others as different)
  • Have a proper consulting demeanour; each of our consultants should appear as a senior peer to the equivalent person in the client organization
  • Write well (thoughtful, clear, grammatically correct prose)

Key Skills & Knowledge

VISION Engagement Managers mostly come from a consultancy or industry background, where they have managed teams to deliver projects.

VISION requires Engagement Managers who are competent at:

  • Design of engagements including approach, value to be provided, resources required and financials.
  • Standard Project Management practices (planning, team resourcing, team management, issue and risk management, measurement, reporting etc.)
  • Managing key stakeholders
  • Managing big picture, by observing how delivery is going, identifying breakdowns and intervening as required
  • Position: Engagement Manager
  • Type: Permanent or contract
  • Salary: On Application

If you would like to join our team please email your cover letter and CV to
wb@vision.com.

Media Centre

The VISION media centre provides the media with information about VISION and its work.

Check our facts below, or download photographs from the media resources section.

For additional queries, please contact look@vision.com.

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VISION Trust

VISION Trust is an initiative enabling VISION people to make a meaningful and significant contribution to society.

It is a response to the feelings of powerlessness faced by many communities who have not benefited from economic growth.

As it encounters new challenges, VISION Trust adapts to provide solutions to counter difficulties faced by the underprivileged and vulnerable, wherever they may be.

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Transforming your promise to customers: Higher sales and morale within 90 days

Achieving sustainable profit growth requires nurturing customer relationships built on trust, reliably delivering on promises and innovating beyond the familiar. In most markets, one or two companies outperform their rivals by staying more closely connected to their customers.

In the area of Customer Service VISION profitably transform the relationship between customers and our clients’ businesses by designing a service promise that significantly increases the value you provide to your customers and raises their trust in the business. We work with our clients from front to back-office to ensure the service promise is delivered sustainably, profitably and in a style suited to your organisation.

Our methodology has led to a doubling of customer service indicators and to dramatic improvements in sales conversions.

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