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Thought Leadership

Thought Leadership

VISION Latest Thinking

VISION Consultancy uses its Thought Leadership to guide its strategies.  It's these VISION's strategies, which help its clients transform their businesses.

Please do email  query@vision.com with any questions.

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VISION dedicates itself to helping its clients transform their customer propositions, strategies, operating models, organizational structure, and leadership practices.

Read our latest writing and what we're reading.

Please do email  query@vision.com  with any questions you have about any of our thought leadership articles.

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Transforming Crippling Company Politics

 

The UK chief executive officer (CEO) of a large insurance firm faced declining gross written premiums (revenue) in her commercial division. In workshops, her senior managers determined that their work came alive when they appeared on emergency sites to distribute checks. She challenged them, ''Let's treat customers that way all the time and sell more.'' When they wrote vague proposals to care for customers in sales, she hired consultants. Then she missed her profit numbers; the Group CEO fired her.

The consultants continued on and executed her vision. She failed to exercise political power, but did she fail in any of the basics Jeffrey Pfeffer lists in his classic work on power? Did she fail to have a compelling vision? to achieve buy-in? to detail the threat? to have a good power map of the organization? to cultivate relationships with allies and the Group CEO?

She executed the basics of power well. But she worked in a fearful organization where managers instinctively shunned the limelight by pointing to others' weaknesses. Her managers would casually let slip that her plans might not save profitability. Those casual slips silently became the Group CEO's defining issue.

Read the full 'Transforming Crippling Company Politics' article by Charles Spinosa, Christopher Davis, Billy Glennon.

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