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Thought Leadership

Thought Leadership

VISION Latest Thinking

VISION Consultancy uses its Thought Leadership to guide its strategies.  It's these VISION's strategies, which help its clients transform their businesses.

Please do email  query@vision.com with any questions.

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VISION dedicates itself to helping its clients transform their customer propositions, strategies, operating models, organizational structure, and leadership practices.

Read our latest writing and what we're reading.

Please do email  query@vision.com  with any questions you have about any of our thought leadership articles.

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Rebuilding Customer Trust in Retail Banking

 

A report by VISION in partnership with IBM

The message is simple: Trust has been lost and the digital world is here. Successful relationships with customers in the digital world are high-trust relationships. It is time for bankers to rebuild trust at the same time as developing all the communications and analytical advantages of digital technology. There is no other way. The highly digitalised, non-bank competitors are already taking the best parts of banking. Time is short. Is Apple about to join the fray? Is Amazon? Is Facebook?

Read the full ' Rebuilding Customer Trust in Retail Banking' report by IBM and VISION.

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