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Breakthrough & Measurable Results in 12 Weeks.

Because we work, behave, and think differently, we deliver results fast.

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Increased Sales, Increased Customer Satisfaction, Reduced Costs.

We're focused on your bottom line.

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We transform customers into promoters

We design and implement customers service programs that delight your customers and partners.

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Rapid Return on Investment.

This drives everything we do.

Company

VISION: Who we are, what we do

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VISION is an international consulting firm that delivers breakthrough solutions in Customer Service, Leadership Development, Call Centre Excellence, Organisational Culture Change and in the design and deployment of new and more Efficient Capital Project operating models.

VISION takes pride in producing fast and sustainable business results.

We are leaders in Commitment-based Management, a management discipline designed to positively transform the relationships of your people, customers and partners to increase efficiency and deliver accelerated business results.

At VISION, we thrive on working with our clients to meet their most challenging business issues.

Our Services

Customer Service, Leadership DevelopmentCall Centre ExcellenceOrganisational Culture Change and Efficient Capital Projects


<p><a href="/our-services/customer-service.aspx#uid1092"
title="Customer Service">Customer Service</a>, <a
href="/our-services/leadership-development.aspx#uid1181"
title="Leadership Development">Leadership Development</a><a
href="/our-services/leadership-development.aspx#uid1181"
title="Leadership Development"></a>,&nbsp;<a
href="/our-services/call-centre-excellence.aspx#uid1107"
title="Call Centre Excellence">Call Centre Excellence</a>,&nbsp;<a
href="/our-services/organisational-culture-change.aspx#uid1179"
title="Organisational Culture Change">Organisational Culture
Change</a>&nbsp;and <a
href="/our-services/efficient-capital-projects.aspx#uid1708"
title="Efficient Capital Projects">Efficient Capital
Projects</a></p>

Our Services

VISION dedicates itself to helping its clients transform their customer propositions, strategies, operating models, organizational structure, and leadership practices.

Learn about our five key services.

Thought Leadership

Commitment-based Management


<p><a href="/{localLink:1538}"
title="Commitment-based Management">Commitment-based
Management</a></p>

Thought Leadership

VISION dedicates itself to helping its clients transform their customer propositions, strategies, operating models, organizational structure, and leadership practices.

Learn about thought leadership

VISION: Client Case Studies

The best way to tell the story of VISION is to describe what we've achieved for our clients and how.


<p>The best way to tell the story of VISION is to describe what
we've achieved for our clients and how.</p>

VISION: Client Case Studies

VISION dedicates itself to helping its clients transform their customer propositions, strategies, operating models, organizational structure, and leadership practices.

Learn about our clients

VISION: Locations

VISION is a management consulting and technology firm that operates globally.


<p>VISION is a management consulting and technology firm that
operates globally.</p>

VISION: Locations

VISION is a management consulting and technology firm that operates globally. Founded in 1984 in Dublin, Ireland where our headquarters is located we have offices in Chile, Mexico, the United Kingdom and in the United States of America.

Learn about our Headquarters

Rebuilding Customer Trust in Retail Banking

New VISION Consulting report in partnership with IBM.


<p><em>New VISION Consulting report in partnership with
IBM.</em></p>


The message is simple: Trust has been lost and the digital world is here. Successful relationships with customers in the digital world are high-trust relationships.

It is time for bankers to rebuild trust at the same time as developing all the communications and analytical advantages of digital technology.

Read more

VISION Careers

VISION: Who we are, what we do

Come and work for VISION.

visit our careers section

VISION Trust

VISION: Who we are, what we do

VISION Trust is an initiative enabling VISION people to make a meaningful and significant contribution to society.

It is a response to the feelings of powerlessness faced by many communities who have not benefited from economic growth.

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Commitment-based Management in the News:

The early essays by Fernando Flores.


<p>The early essays by Fernando Flores.</p>

Find out more

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